Privacy Policy

Update date: May 27, 2025

Effective date: May 27, 2025

iOS developer: Liao Shanshan

This UClear Privacy Policy ("this Policy") is intended to explain to you the APP (hereinafter referred to as "product" or "service"), you should understand the following:

How we collect and use your personal information
How we use cookies
How we share, transfer and publicly disclose your personal information
How we protect your personal information
How we handle children's personal information
Your Rights
your personal information is transferred globally
Applicable Law and Jurisdiction
How this Policy is Updated
Contact Us
Appendix: Permission application and application scenarios

We attach great importance to the protection of user personal information, always regard maintaining user trust as our core goal, and promise to follow the industry's common security standards and take relevant technical measures and management methods to fully protect your personal information security. On this basis, our collection and use of personal information is strictly limited to the scope clearly agreed upon in this UClear Privacy Policy, and we will never process your information beyond the scope.

It should be noted that this policy only applies to the products and services we provide, and does not apply to the products or services provided to you by other third parties. If you use third-party products or services, please be sure to carefully read and pay attention to the third party's user agreement and privacy policy to ensure that your personal information rights and interests are fully protected.

Before using our products or services, please take the time to carefully read the entire policy, especially the key clauses in italics and bold. These clauses involve your important rights and obligations. Fully understanding their content and corresponding legal consequences will help you better exercise your rights and interests.

1. How do we collect and use your personal information?

1. Providing you with network security and operational security

In order to fully protect the security of your account, network, operation and system during the use of this product, effectively prevent phishing fraud, and resist Trojan virus intrusion, we may collect a series of device information during your use of this product, as follows: including the unchangeable unique device identifier (such as IMEI number, AndroidID, SIM card IMSI information), hardware serial number, and MAC address.

2. Provide you with other related product features and/or services

In order to realize the following product functions and/or services, we may need to collect corresponding personal information. If you refuse to provide it, you may not be able to use the specific service.

Customer Service: When you use UClear, if you need to submit a complaint, inquiry or appeal, we may collect your name, mobile phone number, email and other valid contact information to facilitate communication with you and solve the problem. If you refuse to provide the above information, we may not be able to provide you with timely feedback on the relevant processing results.
Network environment optimization: We may also collect your network operator and type, network type, and WIFI name to help you save network traffic during the advertising push process. For example, when we detect that you are in a WIFI environment, we may directly play video advertising content for you; when we detect that you are in an environment with no network or weak mobile network, we will only push advertising content that you have cached locally.
Product security maintenance and troubleshooting: To ensure stable service operation, protect account security, troubleshoot system failures and optimize services, we will collect IMEI, device model, login IP address and operation log information. This information is necessary data for providing services and will be immediately de-identified after collection and will not be used to identify specific users.
Sharing function support: If you share to a third-party platform through UClear, we will read your application list information to determine whether the third-party platform exists in order to achieve the sharing purpose.

3. Use of your personal information based on other special circumstances

If you believe that your rights have been infringed, you may file a complaint or report in accordance with our infringement complaint process and through the contact information we publish. During this process, we will ask you to provide valid personal identity information to verify the authenticity of the complaint or report.
Please understand that we are committed to providing you with better and more diverse functions and services, which means that related functions and services will be continuously updated, iterated and expanded. If we plan to use your personal information for other purposes not explicitly mentioned in this privacy policy, or apply the collected information to new purposes based on specific purposes, we will promptly inform you of the specific situation through prominent page prompts, clear interactive processes or announcements on the website. In addition, before actual use, we will obtain your explicit consent again to fully respect your right to autonomous control over your personal information.

2. How we use cookies

To ensure the smooth operation of the website and help you enjoy a more convenient and efficient access experience, we will store small data files called cookies on your computer or mobile device. Cookies are usually composed of identifiers, site names, and a series of numbers and characters. With the help of cookies, websites can record your personalized preference data. This helps you avoid the tediousness of repeatedly filling in personal information, entering historical search content, etc. You can manage or delete cookies according to your preferences, and you can also clear all cookies saved on your computer. For more information, please see AboutCookies.org. We will not use cookies for any purpose other than the purposes described in this policy. Most web browsers have the function of blocking cookies. You can clear all cookies saved on your computer through the browser setting options, but if you do this, you may need to change the user settings yourself every time you visit our website.

3. How do we share, transfer, and publicly disclose your personal information?

1. shared

We will not share your personal information with any company, organization or individual, except in the following circumstances:

Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
Sharing under legal conditions: We may share your personal information in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, and the mandatory requirements of government departments or judicial organs in accordance with the law.
To the extent required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of UClear, its users or the public from damage;
Sharing with authorized partners: For the purposes stated in this policy only, some of our services will be provided by authorized partners, such as promotion services, product analysis services, and technical support services. We may share some of your personal information with our partners to ensure that the services provided to you are completed smoothly and to help us provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services; at the same time, for companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements with them and require them to handle personal information in accordance with our UClear Privacy Policy and any other relevant confidentiality and security measures. Our partners have no right to use shared personal information for any other purpose. Our partners include the following types:
1. Advertising service partners. We may introduce such partners, such as Pangolin or Youlianghui, to help us count and evaluate the contact effects of online advertising. We will share some de-identified personal information with them, including: IP address, encrypted device information (IMEI, device model and language, time zone). We will not share your sensitive personal information with partners.
2. Technical support partners. Partners who provide us with technical support will collect relevant personal information from our users to implement the services they support. At the same time, partners who provide analytical services will collect a small amount of personal information from our users that has been de-identified based on their information security rules to help us count the distribution of product users and evaluate the effectiveness of product promotion. Products may choose to use some of these third-party partners or change partners at different times, so the partners in the list may be adjusted. The specific information collected by technical support partners is as follows:
  - SDK name: Adjust SDK
    Company Name: Adjust, Inc
    Purpose and scenario of use: Marketing attribution
    Specific information collected: Device ID
    Third-party privacy policy link: https://www.adjust.com/terms/privacy-policy/
  - SDK name: Counting SDK
    Company Name: Shushu Information Technology (Shanghai) Co., Ltd.
    Purpose and scenario of use: Count user behavior and optimize products
    Specific information collection fields: Application data statistics
    Third-party privacy policy link: https://docs.thinkingdata.cn/ta-manual/latest/en/installation/installation/privacy.html
  - SDK name: Firebase SDK
    Company Name: Firebase, Inc
    Purpose and scenario of use: Crash log
    Specific information collection fields: Application information
    Third-party privacy policy link: https://policies.google.com/privacy
  - SDK name: Digital Alliance SDK
    Company Name: Beijing Digital Alliance Network Technology Co., Ltd.
    Purpose and scenario of use: To prevent tampering with device information and cheating
    Specific collection information field: Hardware information
    Third-party privacy policy link: https://www.shuzilm.cn/privacy_en

In order to create a safe and reliable service environment and prevent fraud and cheating, we have introduced the risk prevention and control service provided by Shumeng. This service will collect the following necessary information to achieve security and service optimization:

Application information: including application package name, running time, version number, installation path and program volume, which is used to identify the legitimacy and running status of the application;
Basic hardware information: covers CPU model, screen resolution, total memory, and assists in analyzing device compatibility and performance;
Device identification information: collect mobile phone brand, model, memory configuration and CPU information to build device risk models;
System environment information: Obtain the country code, device startup time and system time to locate the user area and detect abnormal operation timing.

2. transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

After obtaining your explicit consent, we will transfer personal information to the designated entity in accordance with the scope and method authorized by you;
In the event of a change in corporate entity such as merger, division, acquisition, reorganization or bankruptcy liquidation, if personal information needs to be transferred, we will require the new company, organization or other entity that holds your personal information to continue to be bound by this Privacy Policy. If the collection, processing method, use purpose, etc. of personal information stipulated in this policy changes, we will require the company, organization or other entity to re-solicit your authorization and consent.

3. Public Disclosure

We will only collect or disclose your personal information in the following circumstances:

After obtaining your explicit authorization and consent, we will collect or disclose your information within the scope and for the purpose you specify;
We may disclose your personal information based on mandatory requirements of laws, regulations, judicial organs or administrative authorities.

4. Exceptions to Unauthorized Collection, Sharing, Transfer or Public Disclosure of Personal Information

In accordance with relevant laws and regulations, in the following circumstances, we may collect, share, transfer or publicly disclose your personal information without your authorization or consent.

Necessary for entering into and performing a contract at your request;
Directly related to national security, national defense security and other national interests;
Directly related to major public interests such as public safety, public health, and public knowledge;
Directly related to criminal investigation, prosecution, trial and execution of judgment;
When it is necessary to conduct statistical or academic research in the public interest and the results of academic research or descriptions are provided to the public, the personal information contained in the results is de-identified;
Personal information collected from legally disclosed information, such as legal news reports, government information disclosure, etc.
To protect your or other individuals' life, property, reputation and other major legal rights and interests, but it is difficult to obtain their consent;
Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
Other circumstances prescribed by laws and regulations.

4. How do we protect your personal information?

We have used security measures that meet industry standards to protect the personal information you provide, and comprehensively prevent data from being accessed, leaked, tampered with, damaged or lost. Specific measures include:
1. At the data transmission level, SSL encryption technology is used to ensure the security of data interaction between the browser and the server, and the HTTPS security protocol is enabled for Web services;
2. At the data storage level, encryption algorithms are used to ensure information confidentiality, and intrusion detection and prevention systems (IDS/IPS) are deployed to prevent malicious attacks;
3. At the access control level, implement the principle of least privilege and restrict access to sensitive data to authorized personnel only through multi-level identity authentication (such as token verification and biometrics);
4. At the personnel management level, regularly conduct security and privacy protection training to strengthen employees' data protection awareness and compliance operation capabilities.
The Internet environment has inherent security risks. Non-encrypted communication methods such as email and instant messaging may lead to information leakage. We strongly recommend that you avoid transmitting sensitive personal information through such channels, and recommend that you set a highly complex password (such as a combination of uppercase and lowercase letters, numbers, and symbols), change your password regularly, and jointly maintain the security of your account.
Although we continue to optimize security measures, we cannot guarantee absolute security. We will do our best to ensure the security of the information you send to our system, and continue to monitor and improve security protection capabilities.
We collect and store personal information in accordance with the "minimum necessary" principle to ensure that no data irrelevant to product functions is collected. The storage period of your personal information will be strictly controlled within the reasonable range required by laws and regulations or to achieve the service. After the period expires, we will immediately delete or perform irreversible anonymization to ensure that the data cannot be associated with a specific individual.
If a personal information security incident unfortunately occurs, we will immediately activate the emergency response mechanism and perform the following obligations in accordance with the requirements of laws and regulations:
1. Inform you promptly of the basic situation of the incident, possible impact and measures taken through email, SMS, APP push, etc.;
2. Provide feasible remedial suggestions (such as changing passwords, freezing accounts, etc.) to reduce the impact of the incident on you;
3. When it is difficult to notify each individual individually, an announcement will be issued through official channels and the progress of the incident handling will be reported to the regulatory authorities at the same time.

5. How do we handle children's personal information?

If you are a minor under the age of 14, before using our products and/or services, you must carefully read this policy in the presence of your guardian and ensure that you have obtained the guardian's explicit consent before using our services.
For children's personal information collected after their guardians agree to use our products or services, we will only use, share, transfer or disclose it when permitted by laws and regulations, explicitly authorized by the guardians, or necessary to protect the rights and interests of children.
If your guardian does not agree with your use of our services or provision of personal information in accordance with this Policy, please stop using the services immediately and inform us in a timely manner. We will assist in handling the relevant information in accordance with the rules.
If you are a guardian of a child and have any questions about the child's use of our products/services or user information provided by them, please feel free to communicate with us through the contact information published in this policy and we will assist in handling the matter in accordance with the law.

6. Your Rights

We attach great importance to your independent management of your personal information and are committed to protecting your rights to access, modify (update or correct), delete, and withdraw authorization and consent to your personal information, so that you can fully control your own privacy security.

(1) Manage and withdraw your authorization for your information and marketing information

Personal Information Management

We solemnly promise that we will not save your personal information locally. If you wish to delete your personal information, you can do so by uninstalling this app.

2. Change or withdraw your authorization information

You can withdraw your consent by canceling your login status, turning off functions, changing application permissions in the client settings, etc., changing the scope of your authorization for us to continue to collect personal information, or withdrawing your authorization. Please understand that some specific business functions and services rely on your information to be realized. When you withdraw your consent or authorization, we will stop providing you with the corresponding functions and services, and will no longer continue to process your relevant personal information. However, it should be noted that your withdrawal decision does not affect the personal information processing that has been completed based on the authorization, and the relevant data processing activities are still subject to the original authorization.

If you believe that we have violated laws and regulations or your agreement in collecting and using your personal information, you can also contact us through "Settings" - "My Feedback" or send an email (guangz0817@163.com) and request to delete your relevant personal information. We will confirm the issue as soon as possible and respond and handle it in a timely manner after a dedicated person verifies your user identity.

3. Refuse to receive push and marketing information

You can unsubscribe from our push notifications or marketing information sent to you through "Mobile System Settings" - "App Permissions" - "Turn off Push".

(2) Deregister your account

You can contact us through "Settings" - "My Feedback" or send an email (guangz0817@163.com) to apply for account cancellation. Before you cancel your account, we will verify your personal identity, security status, and device information. You know and understand that account cancellation is irreversible. Once you cancel your account, we will stop providing you with related services.

(3) Visit the Privacy Policy

You can view the full content of this Privacy Policy in the client's "Settings" - "Privacy Policy".

(4) Complaints and reports

In certain business functions of UClear and related services, we may make decisions based on non-manual automatic decision-making mechanisms, including information systems and algorithms. If these decisions significantly affect your legal rights and interests, you have the right to ask us for an explanation, and we will provide appropriate remedies.

In principle, we will not charge any fees for your reasonable requests mentioned above. However, for repeated requests that exceed reasonable limits, we will charge a certain cost fee based on the actual situation. We may reject requests that are unreasonably repeated, require too many technical means (such as developing a new system or fundamentally changing the current management), pose risks to the legitimate rights and interests of others, or are extremely impractical.

(5) Notifying you of your rights upon cessation of operations

If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations by individual delivery or announcement, and delete or anonymize your personal information held.

7. How your personal information is transferred globally

We strictly abide by laws and regulations and store user personal information collected within the territory of the People's Republic of China (hereinafter referred to as "China") on servers within China.

Considering that we provide products and services through global resources and server networks, with your explicit authorization and consent, your personal information may be transferred to or accessed from jurisdictions outside the country/region where you use the services.

Such jurisdictions may have different data protection legal systems or even lack comprehensive data protection regulations. In this regard, we will take the following measures to ensure the security of your personal information:

Full notification and authorization: Before cross-border transmission, we will inform you of the destination, information type and possible risks of the transmission in a clear and understandable manner, and obtain your separate consent;
Equivalent protection mechanism: Ensure that overseas processing activities comply with data protection standards in China through data encryption, de-identification, and signing of standard contracts;
Continuous supervision and management: Regularly assess the data security capabilities of overseas recipients and require them to fulfill their confidentiality obligations and assume corresponding legal responsibilities.

8. Applicable Law and Jurisdiction

This UClear Privacy Policy is subject to the laws of mainland China. Any dispute arising from this UClear Privacy Policy shall be subject to the jurisdiction of the court where the defendant resides.

9. How to update this policy

Our UClear Privacy Policy may be updated from time to time based on business adjustments, laws, regulations or policy changes. Without your explicit consent, we will not reduce your rights under this Privacy Policy. All policy changes will be published on a dedicated page. For major changes, we will proactively notify you through product pop-ups, push notifications, etc.

If you do not agree to the revised privacy policy, you have the right to immediately stop using our products and/or services; if you continue to use them, you will be deemed to have fully accepted the changes to the policy terms.

Major changes referred to in this policy include but are not limited to:

There is a substantial change in the purpose, type or method of processing of personal information
There are major changes to the content of rights or the way they are exercised in personal information processing activities;
After a personal information security impact assessment, it is determined that there are high-risk processing scenarios.

10. Our contact information

is developed and operated by the individual developer "Liao Shanshan". If you have any questions, comments, suggestions or complaints about the content of this policy, please send an email to: guangz0817@163.com to contact us.

11. Appendix: Permission application and application scenarios

This is just a description of permissions. When you use a specific product function, we will ask you for the necessary permissions for that function. If you do not agree to enable permissions, you can click "Do Not Allow". Denying permissions will only affect the use of the corresponding specific function and will not affect the normal operation of other functions. The following is a description of the types of permissions that the product may collect and the purpose of use:

App permissions	Permissions and information acquisition description	Purpose and business scenarios of permission use
Network access permissions	Access network information	For downloading and normal operation of UClear;
Phone permissions	Read phone status	Read the phone status and IMEI information to identify the user, protect the account and system security, prevent network risks, and perform user data statistics (such as installation volume and activity analysis).
Camera permissions	Allow camera use	Used for uploading avatars and shooting content;
Album permissions	Allow reading and writing of albums	Used to obtain pictures from the local album and upload avatars;
Contacts permissions	Read and access mobile phone contact information	Used to quickly add contacts or import local contact lists.
Recording Permission	Allow microphone voice calls	Used for voice call function, supporting users to initiate voice calls online;
Tracking permissions	Allow tracking of device information	Used to provide better personalized content.